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Q. I used an oil stain remover made for natural stone on my light whitish-gray quartzite to remove a very faint oil ring. I did only one section and the area turned white, almost bleached. From what I could tell, the stain was gone. I contacted... Read More

Q. What is the best way to remove ivy and other vines from brick, stone, and masonry walls?  A. Ivy growing on the side of a home or building creates a feeling of warmth, reassurance, and interest, however the tendrils or aerial roots can grow into... Read More

Q. We had mosaic marble tiles installed in our bathroom about a month ago and recently noticed the tiles about 12 inches around the toilet were a darker gray color than the rest of the floor due to a leak in the wax seal when the toilet was replaced... Read More

Q. My friend cleans houses for a living, she mentioned she has seen marble showers become porous with time. Is this due to having a sealant?   A. Marble is a porous stone. Sealers can enhance stain resistance by filling the pores of the stone and... Read More

Someone recently commented on SurpHaces social media, asserting that Grout Color Sealer cannot be considered a permanent solution. Here is their comment and our response. Comment: Grout Color Sealer is Topical. Will peel or uplift sooner than later.... Read More

Q. I damaged the marble countertop at home. The cleaner I used indicated not to be used on marble. I didn't read properly. Now, I see the drops of spray of this cleaner and permanent stains on several areas. There are little round-dots sprayed... Read More

Q. We have water-like stains on the edges of our quartzite counters and water intrusion around the sink area. How do we get it out? Should we call a plumber? What will a plumber do? Do I have to dry it out prior to sealing the areas? I imagine I do?... Read More

Q. I would like information on how to remove water etches (?) spots that are not smooth when I run my finger over the spot. It is a honed finish and the spots are more like water spots. There is no colored stain, it is more like dull spots scattered... Read More

Q. I have marble tabletop with a large lemonade stain. I found you via YouTube, and am having difficulty locating your app by name search. Thank you for helping me and so many people out there with stone staining issues. A. Thanks for contacting us.... Read More

Q. I randomly stumbled on your website. I have a quick question if you’re willing to share advice. I have marble (or it’s quartzite) in my bathroom, and somehow it’s rusting where the faucet is. The stone is changing a rust color. I... Read More